Jacquie Ottman's
Green marketing Blog
Underscore Health Benefits to Add Relevance to Green Marketing Messages
Posted on January 13, 2010 by Jacquelyn Ottman
As I have said numerous times over the years, the number one reason why consumers buy greener products is not to “save the planet” but to save their own health. AFM understands this well—and puts their understanding of this green marketing fundamental to work in two ads that do a great job of underscoring the health benefits of their line of Safecoat paint.
One ad features 16 buckets of paint lined up in a row. Fifteen of the buckets are painted red and sport descriptive labels touting benefits including “long lasting”, …Read more...
When it Comes to Marketing Green Appliances, Silence is Golden
Posted on January 11, 2010 by Jacquelyn Ottman
Ads for Bosch’s super quiet, high performance appliances make a point about doing green marketing right loud and clear: focus on the benefits most relevant to consumers.
As I discuss at more length in my soon-to-be-published book, “Consumers buy products to meet basic needs, not (primarily) to save the planet.” Said another way, consumers walk into the store with their, well, consumer caps on, not citizen ones.
Commercials for Bosch’s super-energy efficient appliances focus on how quiet they are, with secondary emphasis on their environmentally preferable attributes. In one ad that I discussed in the book, a gentle deer walking …Read more...
How to Avoid Greenwash
Posted on January 09, 2010 by Jacquelyn Ottman
Greenwashing—communicating (even unintentiionally) that one’s product or company is greener than it actually is—is the Number One challenge of green marketers today. Greenwashers can expect swift retribution from consumers, advocates and the media in the forms of lost sales and tarnished reputation.
To help smooth the way for our clients and other green marketers, I’ll be moderating a special virtual conference on Thursdday, Jan 14, 2010. It’s called: Building Credibility, Avoiding Greenwash.
Join us online for a look at unfolding strategies and best practices for establishing credibility for your sustainable brand.
This jam-packed, full-day, online conference will teach you…How to …Read more...
Guest Blog: Green Marketing and the Simultaneous Pursuit of Growth and Reputation Enhancement
Posted on October 16, 2009 by Jacquelyn Ottman
This is a guest blog post, written by Eric Lowitt.
A company that I admire shared a story that highlights a green marketing conundrum faced by a growing number of companies. The story, told by a progressive drink distributor, went something like this:
The company held an off-site with the salesforce dedicated to one of their key accounts. The company invited executives from the key account to present ways the company could increase sales through the account. Nestled among the usual suspects was “prove that you are a sustainability leader.”
The company was surprised, not because they doubted that green …Read more...
Why Jacquie Ottman’s Green Marketing Remains Relevant
Posted on September 08, 2009 by Jacquelyn Ottman
Guest post by Peter Korchnak, who writes the Sustainable Marketing Blog.
I recently read for the first time and reviewed Jacquie Ottman's Green Marketing: Opportunity for Innovation (2nd edition) and this is what struck me: "[M]ost of what I read nowadays about sustainability and marketing, Jacquie covered in Green Marketing more than a decade ago."
Though sustainability* has made inroads throughout the corporate world, with the likes of Nike and Walmart implementing sustainable practices on a large scale, green marketing literature and blogs recycle the same old themes. If green - or at least parts …Read more...
Green Marketing Success Strategies From Sustainable Brands ‘09
Posted on June 03, 2009 by Jacquelyn Ottman
Optimism is the sentiment coming from the Sustainable Brands 09 conference taking place in Monterey, California this week. Consumer polls suggest that concern about the environment (relative to the economy) and stated intent to spend premiums on green brands is holding up in a tight times. Importantly, this is being played out in the green marketplace as well.
Concrete case examples of brand successes being presented at the conference suggests that pursuing a course of sustainable branding is indeed the route to sustainability even—against a backdrop of the toughest economic times any of us has ever experienced. Cases being …Read more...
Greenest Notebooks—or Just Boldest Ads?
Posted on March 03, 2009 by Jacquelyn Ottman
In a recent blog post, Bob Pearson, Dell’s VP of community outreach and green marketing, panned Apple over a well-publicized - and ostensibly controversial - ad campaign, "The Greenest Family of Notebooks." As one of Dell’s biggest competitors, it comes as no surprise that Dell would have some not-so-friendly things to say about Apple’s bold green marketing effort.
Among Pearson’s scathing accusations, he claims that Apple's self-proclaimed "world's greenest laptops" are more smoke-and-mirror rhetoric than substantiation, and that Dell's laptops demonstrate a greater commitment to the environment than Apple's. The main concern addressed in the post …Read more...
The Power of Green Lies In Marketers’ Hands
Posted on October 22, 2008 by Jacquelyn Ottman
Many people think the power to restore our environment lies in the hands of technical types like scientists and engineers, even lawyers and legislators. But the real power of green lies in the hands of marketers - we, the creative folks who have the power to design and promote cleaner products and technologies and help consumers evolve to more sustainable lifestyles.
It may be hard to fathom, but over 75% of the environmental impact that a product throws off during its lifetime is determined at the design stage, when, for instance, the materials are chosen, the recyclability of a product …Read more...
Exxon Called “Climate Friendy”...What Did You Expect?
Posted on October 22, 2008 by Jacquelyn Ottman
The five companies consumers consider most "climate friendly" are GE, BP, Toyota, Wal-Mart, and Exxon. Here's why I'm not surprised (ok, maybe a little).
On the surface, the results of a recent survey by U.K.'s Climate Group and Lippincott, the brand consultancy firm, seem to fly in the face of what all card-carrying sustainability pros believe - walk the walk or consumers will cry "BS!" The survey found that 76% of Americans couldn't name a single "climate-friendly" company despite significant amounts of investment by American businesses attempting to portray their green bona fides. So what's going on? Has all that …Read more...
Green Marketing: What Not to Say
Posted on October 22, 2008 by Jacquelyn Ottman
Don’t join the growing number of marketers throwing around phrases like “environmentally friendly,” “Earth friendly,” and “ozone friendly.” While such claims have a calming ring, they can be very misleading. Here's how to avoid some common traps.
The simple fact is, there is no such thing as an "eco-friendly" product; all use resources and create waste to some degree. To avoid such confusion in the marketplace, the Federal Trade Commission introduced its Environmental Marketing Guidelines in 1992. Some are some key takeaways.
- Be specific. Marketers are liable not only for inaccurate statements but also for consumers' misinterpretations of …Read more...
Déjà Vu All Over Again - Part II
Posted on July 22, 2008 by Jacquelyn Ottman
Last month I discussed some of the green marketing missteps that we keep repeating no matter how many times we should have learned from hard experience that such tactics fall short. I suggested that rather than repeating these mistakes, perhaps the best solution is to move forward with new product innovations that truly transcend green marketing claims and eco-labels.
In fact, pursuing a course of eco-innovation - new product concepts with the potential for significantly enhanced consumer benefits and significantly reduced environmental impact - might be just what the planet doctor has ordered.
For example, as product innovations …Read more...How Far, Pray Tell?
Posted on July 22, 2008 by Jacquelyn Ottman
How far have your products traveled from manufacturing plant or farmer's field to market? Perhaps it's time to tell your consumer. In a marketplace where more and more consumers want to know their carbon footprint, and the marketers themselves are often confused about how to craft their sustainability messages, meaningful, easy-to-understand information is at a premium. Too many think, for instance, that bamboo (which travels 6,000 miles to get to your floor) and fair trade bananas are going to "save the planet," when the truth is that locally procured alternatives are the better environmental bet.
Finding ways to …Read more...It Isn’t Always So “Friendly” Being Green
Posted on July 22, 2008 by Jacquelyn Ottman
Don’t join the growing number of marketers throwing around phrases like "environmentally friendly,” “Earth friendly," and "ozone friendly." While such claims have a calming ring, they can be very misleading. The simple fact is, there is no such thing as an "eco-friendly" product; all use resources and create waste to some degree. To avoid such confusion in the marketplace, the Federal Trade Commission introduced its Environmental Marketing Guidelines in 1992. Some key takeaways:
—Be specific. Marketers are liable not only for inaccurate statements but also for consumers' misinterpretations of their claims, as Shell recently discovered. So, don't just say …Read more...Make It Your Own
Posted on July 22, 2008 by Jacquelyn Ottman
Look around at the all green campaigns today and you'll see a focus on personal involvement, coupled with a glut of environmental advice such as purchasing CFLs. However, amidst all the clutter, the question arises: How can you differentiate your communications in a marketplace crowded with green advertising? The answer lies not in screaming for more energy efficient products, but by articulating your niche. Consumer empowerment marketing angles have merit, but the most powerful green messaging derives from core business functions. Bland claims of "win-win" situations, of "how to do well by doing good," no longer cut it. Instead, work …Read more...
Move Over Kermit - Employees Are Taking the Eco-Spotlight
Posted on July 22, 2008 by Jacquelyn Ottman
To help spread the word about their new sustainability campaigns, leading companies including Coke, Anheuser Busch, and Ford are starting to leverage one of their most powerful assets: their employees.
Using employees to promote sustainable initiatives is a winning strategy. Why? Employees are “regular people” and, as such, they are much better equipped to gain more trust and confidence of prospective consumers than splashy Hollywood celebrities, million dollar CEOs, and paid pitchmen. Employees are objective critics of their companies' greenness. If employees are viewed as involved and openly on-board with the company’s sustainable initiatives, consumers are more likely to …Read more...
