Jacquie Ottman's
Green marketing Blog
How to Avoid Greenwash
Posted on January 09, 2010 by Jacquelyn Ottman
Greenwashing—communicating (even unintentiionally) that one’s product or company is greener than it actually is—is the Number One challenge of green marketers today. Greenwashers can expect swift retribution from consumers, advocates and the media in the forms of lost sales and tarnished reputation.
To help smooth the way for our clients and other green marketers, I’ll be moderating a special virtual conference on Thursdday, Jan 14, 2010. It’s called: Building Credibility, Avoiding Greenwash.
Join us online for a look at unfolding strategies and best practices for establishing credibility for your sustainable brand.
This jam-packed, full-day, online conference will teach you…How to …Read more...
Guest Blog: Green Marketing and the Simultaneous Pursuit of Growth and Reputation Enhancement
Posted on October 16, 2009 by Jacquelyn Ottman
This is a guest blog post, written by Eric Lowitt.
A company that I admire shared a story that highlights a green marketing conundrum faced by a growing number of companies. The story, told by a progressive drink distributor, went something like this:
The company held an off-site with the salesforce dedicated to one of their key accounts. The company invited executives from the key account to present ways the company could increase sales through the account. Nestled among the usual suspects was “prove that you are a sustainability leader.”
The company was surprised, not because they doubted that green …Read more...
Earn Your Sustainability Certificate!
Posted on October 09, 2009 by Jacquelyn Ottman
Looking to learn more about sustainable business? Want to switch into a green job? Consider earning a certificate in Sustainability from the MAKING GREEN FROM GREEN Sustainability Certificate Series hosted by the Columbia Business School Alumni Club of NY (which I Co-Chair). All you need to do is attend 6 of the 8 topics in order to be certified. (OK to just attend one or two events, too -- and you don't have to be a member of the Columbia B School Club, the series is open to all.)
This is an 8 part series that covers the following topics: …Read more...
Why Jacquie Ottman’s Green Marketing Remains Relevant
Posted on September 08, 2009 by Jacquelyn Ottman
Guest post by Peter Korchnak, who writes the Sustainable Marketing Blog.
I recently read for the first time and reviewed Jacquie Ottman's Green Marketing: Opportunity for Innovation (2nd edition) and this is what struck me: "[M]ost of what I read nowadays about sustainability and marketing, Jacquie covered in Green Marketing more than a decade ago."
Though sustainability* has made inroads throughout the corporate world, with the likes of Nike and Walmart implementing sustainable practices on a large scale, green marketing literature and blogs recycle the same old themes. If green - or at least parts …Read more...
What If Mainstream Consumers Don’t Care About Green?
Posted on August 14, 2009 by Jacquelyn Ottman
A professor from India queried me this morning about this intriguing green marketing question: How are we going to serve the customer who is not at all worried about green? In India with the kind of population we have the awareness levels I feel India is going to be a tough market where people are more price concious than Environment.
Government may or may not provide any incentive to the green consumer.
My answer (and I hope it's not too glib): Not to worry! Most green products simply work better. So highlight the direct consumer benefits instead. The Toyota …Read more...
Happy Birthday J. Ottman Consulting—Celebrating 20 Years
Posted on July 28, 2009 by Jacquelyn Ottman
Dear Clients and Friends,
Today marks twenty years since I started J. Ottman Consulting.
A lot has happened since 1989! I thought green would be mainstream by 1995 (!), but I’m delighted to see it’s finally here.
In 1989 there were no green conferences, books on green marketing or green websites (or even the Web). Today it’s gratifying to go to conferences, socialize on Twitter and Linked In, and see how many consumers, professionals and organizations are now incorporating the environment into their decisions and purchasing.
I’ve got a lot to be thankful for – …Read more...
Watch Out, Prius!
Posted on June 12, 2009 by Jacquelyn Ottman
The Toyota Prius currently dominates the market for hybrid cars, but the Honda Insight wants to change that. Who will come out on top in 2009? By Jacquelyn Ottman, with Sarah McGrath
After selling 285,000 Priuses in 2008, Toyota’s star vehicle has taken a big hit in 2009—sales are down 45 percent since January. To compound Toyota’s hybrid troubles, Honda re-launched its Insight hybrid earlier this spring—right on the heels of the introduction of the Prius Third Generation. Based on our assessment of the marketing efforts behind the Prius and the Insight, we are confident that the new …Read more...
Scott Naturals—Green Done Right?
Posted on June 12, 2009 by Jacquelyn Ottman
Does a new line of green paper products really live up to its tag line of “Green Done Right?” By Jacquelyn Ottman, with Sarah McGrath
On Earth Day, April 22, 2009, Kimberly-Clark launched Scott Naturals, a line of household paper products made from partially recycled content. Marketing communications sport the tag line “Green Done Right.” One could argue this line overstates Kimberly-Clark’s achievement, but the company deserves to be lauded for taking a step in the right direction.
“Turn over a NEW leaf…and take a green step without sacrificing quality!” is the promise for this new brand of …Read more...
EcoPower to the People
Posted on June 03, 2009 by Jacquelyn Ottman
Whom do you trust to make green marketing claims? The answers surprised us. Yesterday at the Sustainable Brands ’09 Conference in Monterey, California, we polled all 350 participants about the notion of trust when it comes to verifying green claims and create standards for products.
We specifically asked these on the cutting edge of green and sustainability leaders and activists who they themselves trusted to this important task, who consumers trusted, and who they thought was best equipped to verify claims and create standards for green products and marketing.
The Results
We specifically asked them to rate five …Read more...
Green Marketing Success Strategies From Sustainable Brands ‘09
Posted on June 03, 2009 by Jacquelyn Ottman
Optimism is the sentiment coming from the Sustainable Brands 09 conference taking place in Monterey, California this week. Consumer polls suggest that concern about the environment (relative to the economy) and stated intent to spend premiums on green brands is holding up in a tight times. Importantly, this is being played out in the green marketplace as well.
Concrete case examples of brand successes being presented at the conference suggests that pursuing a course of sustainable branding is indeed the route to sustainability even—against a backdrop of the toughest economic times any of us has ever experienced. Cases being …Read more...
Greenest Notebooks—or Just Boldest Ads?
Posted on March 03, 2009 by Jacquelyn Ottman
In a recent blog post, Bob Pearson, Dell’s VP of community outreach and green marketing, panned Apple over a well-publicized - and ostensibly controversial - ad campaign, "The Greenest Family of Notebooks." As one of Dell’s biggest competitors, it comes as no surprise that Dell would have some not-so-friendly things to say about Apple’s bold green marketing effort.
Among Pearson’s scathing accusations, he claims that Apple's self-proclaimed "world's greenest laptops" are more smoke-and-mirror rhetoric than substantiation, and that Dell's laptops demonstrate a greater commitment to the environment than Apple's. The main concern addressed in the post …Read more...
Hey, Nestle: Don’t Communicate—Eco-Innovate!
Posted on November 20, 2008 by Jacquelyn Ottman
If only Nestle had used good green marketing efforts and communicated its efforts to green its bottled water business sooner, it wouldn’t be in the mess it’s in now. Right? Wrong!
Contrary to what Kim Jeffery, CEO of Nestle Waters, laments to BusinessWeek, the real issue with bottled water lies in consumers’ minds (and the advocates who influence them), not in pricey carbon analyses showing that lightweighting the plastic bottle is the solution to reducing the environmental impact of bottled water. The real issue simply stated is that it’s environmentally wasteful to ship water across …Read more...
The Power of Green Lies In Marketers’ Hands
Posted on October 22, 2008 by Jacquelyn Ottman
Many people think the power to restore our environment lies in the hands of technical types like scientists and engineers, even lawyers and legislators. But the real power of green lies in the hands of marketers - we, the creative folks who have the power to design and promote cleaner products and technologies and help consumers evolve to more sustainable lifestyles.
It may be hard to fathom, but over 75% of the environmental impact that a product throws off during its lifetime is determined at the design stage, when, for instance, the materials are chosen, the recyclability of a product …Read more...
Exxon Called “Climate Friendy”...What Did You Expect?
Posted on October 22, 2008 by Jacquelyn Ottman
The five companies consumers consider most "climate friendly" are GE, BP, Toyota, Wal-Mart, and Exxon. Here's why I'm not surprised (ok, maybe a little).
On the surface, the results of a recent survey by U.K.'s Climate Group and Lippincott, the brand consultancy firm, seem to fly in the face of what all card-carrying sustainability pros believe - walk the walk or consumers will cry "BS!" The survey found that 76% of Americans couldn't name a single "climate-friendly" company despite significant amounts of investment by American businesses attempting to portray their green bona fides. So what's going on? Has all that …Read more...
Eco-Logos: A Double-Edged Sword?
Posted on October 22, 2008 by Jacquelyn Ottman
Eco-logos are all the rage - but how valuable are they as a green marketing tool? Are there some hidden risks that warrant a second look? Let's consider the three ingredients of an effective marketing logo - green or otherwise - and their implications for the savvy eco-marketer.
Here are the three factors at play:
1. Recognizability. Eco-logos can reinforce green messages, a welcome benefit for sure. But of the myriad eco-logos on the market, only a few are known to consumers. They consist of the, chasing arrows recycling logo, the Energy Star seal of energy efficiency, USDA Organic logo, …Read more...
