Case Studies — Pitney Bowes

Sustainable Innovation for Pitney Bowes

Innovation is central to the sustainability of an enterprise that wants to perpetuate itself long into the future. No one knows this better than Pitney-Bowes, the experts in mailing equipment and document services.

For the Advanced Concepts Unit, we used our Getting to Zero(sm) Process to help Pitney Bowes envision a future in which their commercial customers used alternatives to traditional mailing equipment to process invoices and to get paid by their customers. What does a future without an invoice look like? What alternatives exist outside the obvious digital solutions? Can sending—even getting—an invoice be fun? This project found out.

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