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Hey, Nestle: Don’t Communicate --Eco-Innovate!
Posted on November 20 2008 by Jacquelyn Ottman
If only Nestle had used good green marketing efforts and communicated its efforts to green its bottled water business sooner, it wouldn’t be in the mess it’s in now. Right? Wrong!
Contrary to what Kim Jeffery, CEO of Nestle Waters, laments to BusinessWeek, the real issue with bottled water lies in consumers’ minds (and the advocates who influence them), not in pricey carbon analyses showing that lightweighting the plastic bottle is the solution to reducing the environmental impact of bottled water. The real issue simply stated is that it’s environmentally wasteful to ship water across …
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Does a Weak Economy Mean Weak Green Sales?
Posted on October 23 2008 by Jacquelyn Ottman
Green marketers of every stripe have been asking me: "Will a weak economy weaken sales of green products?" For people who think green products cost more, the answer is yes. To (reverse) paraphrase John F. Kennedy, a sinking sea should lower all boats. And it's still a little early to tell if sales of many green products and services have been hurt quarter to quarter.
The key thing to focus on, however, is how a softening economy might not dampen your own green products sales. In some cases, it just might help.
For instance, according to The New York …
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The Power of Green Lies In Marketers’ Hands
Posted on October 22 2008 by Jacquelyn Ottman
Many people think the power to restore our environment lies in the hands of technical types like scientists and engineers, even lawyers and legislators. But the real power of green lies in the hands of marketers - we, the creative folks who have the power to design and promote cleaner products and technologies and help consumers evolve to more sustainable lifestyles.
It may be hard to fathom, but over 75% of the environmental impact that a product throws off during its lifetime is determined at the design stage, when, for instance, the materials are chosen, the recyclability of a product …
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Eco-Logos: A Double-Edged Sword?
Posted on October 22 2008 by Jacquelyn Ottman
Eco-logos are all the rage - but how valuable are they as a green marketing tool? Are there some hidden risks that warrant a second look? Let's consider the three ingredients of an effective marketing logo - green or otherwise - and their implications for the savvy eco-marketer.
Here are the three factors at play:
1. Recognizability. Eco-logos can reinforce green messages, a welcome benefit for sure. But of the myriad eco-logos on the market, only a few are known to consumers. They consist of the, chasing arrows recycling logo, the Energy Star seal of energy efficiency, USDA Organic logo, …
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Is There a gDiaper in Your Baby’s Future?
Posted on July 31 2008 by Sydnee Grushack
Can anyone topple the disposable diaper giants? The makers of gDiapers promise an attractive, well fitting, convenient diaper that can be flushed, home composted or tossed. All parents want a diaper that is easy to dispose of, safe, absorbent, and affordable. Can gDiapers provide all of this with less load on the planet? Let’s see how the facts stack up.
Diaper Facts: Sustainable vs. Conventional
There’s no doubt that disposables are the easiest to use. All you do is undo the plastic tabs and toss the diaper into the trash. Cloth diapers …
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Address Sustainability or Risk Not Being Sustained
Posted on July 22 2008 by Jacquelyn Ottman
In an age where sustainability has begun to assert itself across the consumer and business-to-business product spectrums, those managers who fail to respond to social and "green" initiatives will find their brands swiftly barred from consumers' hearts and pockets.
Films like Supersize Me and An Inconvenient Truth are radically altering the marketing landscape. In response to such media, McDonald's has launched a bevy of healthy alternatives, and the market for hybrid and alternative fuel (ethanol/bio-diesel) automobiles is booming. This method of creating change through media has consumers better informed than ever. The result? Companies are forced to shape up, …
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Déjà Vu All Over Again - Part II
Posted on July 22 2008 by Jacquelyn Ottman
Last month I discussed some of the green marketing missteps that we keep repeating no matter how many times we should have learned from hard experience that such tactics fall short. I suggested that rather than repeating these mistakes, perhaps the best solution is to move forward with new product innovations that truly transcend green marketing claims and eco-labels.
In fact, pursuing a course of eco-innovation - new product concepts with the potential for significantly enhanced consumer benefits and significantly reduced environmental impact - might be just what the planet doctor has ordered.
For example, as product innovations …
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How Far, Pray Tell?
Posted on July 22 2008 by Jacquelyn Ottman
How far have your products traveled from manufacturing plant or farmer's field to market? Perhaps it's time to tell your consumer. In a marketplace where more and more consumers want to know their carbon footprint, and the marketers themselves are often confused about how to craft their sustainability messages, meaningful, easy-to-understand information is at a premium. Too many think, for instance, that bamboo (which travels 6,000 miles to get to your floor) and fair trade bananas are going to "save the planet," when the truth is that locally procured alternatives are the better environmental bet.
Finding ways to …
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It Isn’t Always So “Friendly” Being Green
Posted on July 22 2008 by Jacquelyn Ottman
Don’t join the growing number of marketers throwing around phrases like "environmentally friendly,” “Earth friendly," and "ozone friendly." While such claims have a calming ring, they can be very misleading. The simple fact is, there is no such thing as an "eco-friendly" product; all use resources and create waste to some degree. To avoid such confusion in the marketplace, the Federal Trade Commission introduced its Environmental Marketing Guidelines in 1992. Some key takeaways:
—Be specific. Marketers are liable not only for inaccurate statements but also for consumers' misinterpretations of their claims, as Shell recently discovered. So, don't just say …
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Green, No…Greener, Maybe
Posted on July 22 2008 by Jacquelyn Ottman
You'd never know it reading the press kits, but there's actually no such thing as a green product. All products use resources and create waste to some extent. At best, there are "greener" products that have less environmental impact than others. If you're mindful of a potential green backlash (and you should be!), develop your sustainability message with this in mind.
Are you reading this, Mercedes-Benz? I hope so. That "clean-air blue" motif is cutting it a bit fine. I read somewhere that Toyota's ad agency once presented them with a Prius ad featuring the hybrid vehicle juxtaposed against …
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CFLs: It Takes a Team to Market a Lightbulb
Posted on July 16 2008 by Sydnee Grushack
CFLs have become the quintessential example of a mainstream green product. As proof, as of October of 2007, Wal-Mart announced that it had surpassed its goal of selling 100 million CFLs by the end of 2007, three months ahead of time. However, this accomplishment was not so easily attained. The current success of CFLs is due to the innovation and commitment of a virtual “village” of manufacturers, designers, and marketers.
Remember those early CFLs? Too many consumers were reluctant to pay $15 versus 75 cents for an incandescent, despite promises of hefty savings over the life of the bulb. …
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Consumers Want Better Products, Not Processes
Posted on May 29 2008 by Jacquelyn Ottman
Many companies tout their green processes as they lobby for consumer recognition as a green company. but it would be far more productive to spotlight products instead.
Michael Mendenhall, CMO of HP, demonstrated his understanding of this when, in a recent Ad Age interview, he stated that purchasing carbon credits are not enough to qualify a company as green—that products, like his company's own Dynamic Smart Cooling System, was a "key plank" in any corporate sustainability platform.
Campaigns susch as BP's Beyond Petroleum and GE's Ecomagination each demonstrate the power of a product-centered campaign to …
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FTC Takes on Green Packaging Claims—And Not a Moment Too Soon
Posted on March 30 2008 by Jacquelyn Ottman
As companies scurry to appeal to a fast-growing eco-consumer base, the Federal Trade Commission is stepping in to bring clarity to the arena of green marketing. As I write, numerous stakeholders are developing their testimony for an April 30 hearing on environmental claims for product packaging. Here’s a rundown of the key issues, and why they’re becoming more important by the day.
In January, the FTC held hearings with the goal of updating its Green Guides to include standards for the marketing of carbon offsets and renewable energy certificates. Now it’s time for packaging. Among others, terms …
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What Green Marketers Can Learn from Prius’ Success
Posted on March 30 2008 by Jacquelyn Ottman
Hardly a week goes by without Toyota’s Prius making green marketing headlines. Let's take a step back and analyze why this product has been so wildly successful, attracting a broad swath of consumers — and not just deep-green ones — like a powerful magnet, all the while creating a new definition of automotive cool. By Jacquelyn Ottman
Let’s start with the car itself. Its distinctive styling and unique silhouette acted as a moving billboard for the new technology. Inside, passengers get all the creature comforts they expect from pricier vehicles (including BMWs from whom they stole some market share) like …
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